By: Customer Loyalty: A Case Study
[...] for on-site visits and work they don’t need, suggesting that at the end of the day the strongest business model is to provide valuable service for a fair [...]
View ArticleBy: abitrage
Great post! I have tried to convince many open source companies to fire sales people and just sell standardized support contracts off their website. Download, print, sign, scan-email/fax and send...
View ArticleBy: George Michie
Baron, great post! We followed a similar model, as you know. At some point you’ll want a sales/marketing person just to take that work off your plate. But marketing is different than sales. Getting the...
View ArticleBy: Fernando Ipar
Follow Stephan’s advice and avoid sales people. Besides, I think Percona’s needs would be better satisfied by promotion and not sales. I honestly can’t imagine what a Sales person could do in your...
View ArticleBy: Xaprb
Unfortunately there are only 24 hours in a day, so I can’t really handle sales, consulting, and directing the consulting team very well. We spread the load the best we can to answer sales inquiries,...
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